Business Office Lead
Quick Apply Full-time 15 hours ago Full Job Description Position Summary Manages and coordinates activities of staff engaged in Scheduling, Registration, Benefit Verification, Customer Service, Cash and Adjustment Posting, Deposits and Third-Party Billing for use in maintaining accounting and statistical records.
Compiles composite reports from individual reports of subordinates required by management.
Determines work procedures, prepares work schedules and expedites workflow.
Assigns duties and examines work for accuracy, neatness and conformance to policies and procedures.
The staffing of the Center is based on a teamwork concept.
Employees may be cross trained in other areas and may be expected to perform duties other than their normal ones as staffing and business needs change.
Supervisory Responsibilities Oversees the daily workflow of the department.
Works directly with Director of Business Office to provide input for performance evaluations.
Responsible for staff performance, staff recruitment, staff retention, and staff development.
Duties and Responsibilities Promotes the mission, vision, and values of the organization.
Demonstrates the ability to direct and coordinate the patient access functions of scheduling, charge collection and reconciliation, registration, cash management and customer service to consistently produce accurate bills which are paid in a timely manner.
Supervises and monitors all functions of the business office and business office personnel.
Assisting with recruiting, hiring, staff retention, performance management and staff development in the Business Office setting.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Effectively utilizes and understands the departmental computer system to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system.
Maintains a current awareness of third-party reimbursement regulations and pre-authorization requirements.
Maintains regulatory requirements, including all state, federal and JCAHO regulations.
Ensure compliance with the financial procedures of the organization.
Responsible for data collection and monitoring activities associated with the credentialing process as well as the maintenance and safe storage of credentialing files.
Maintains daily deposit log.
Fosters a smooth functioning, efficient organization through timely and effective resolution of disputes.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Assist in accounts receivable activities as necessary, such as approving cash quotes, reviewing, approving, or denying write-off requests.
Assure accounts receivable activities are performed efficiently and effectively.
Develops and maintains established policies and procedures for the department and the Center.
Documents concisely, precisely, and accurately on all records or documents as indicated by policy.
Participates in quality assessment activities for the continuous improvement of patient care and Center business.
Develops and maintains an effective working relationship with patients, families, visitors, and staff.
Maintains a cooperative relationship among health care teams and colleagues by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Regular, physical attendance on a predictable basis is essential to the performance of this job.
Maintains confidentiality of patient and Center related business.
Assists in both day-to-day and special projects and performs other duties as assigned.
Knowledge, Skills and Abilities Business acumen and ethical conduct.
Demonstrates the ability to devise more efficient methods and systems for getting the work done in the department; reduces the use of time and effort to an effective minimum; institutes change in techniques and procedures, as necessary.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Continually works to improve supervisory skills.
Actively looking for ways to help people and improve efficiencies.
Understands business implications of decisions.
Must demonstrate creativity and problem solving.
Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions.
Developed interpersonal skills; being able to listen and communicate effectively.
Ability to handle multiple tasks and priorities concurrently.
Trustworthy, accurate work output and organized.
Works well under pressure and within deadlines, attention to detail, and technological skills.
Exceptional written, oral, interpersonal and presentation skills.
Displays the ability to effectively interface with senior management, the board of directors and staff.
Excellent judgment and creative problem-solving skills.
Self-reliant, results oriented.
Energetic, flexible, collaborative, and proactive; a team leader.
Computer skills to include Medical Billing software, Microsoft Excel, Word, and Outlook, preferred.
Ability to respond quickly, physically, and mentally when priorities and/or situation changes.
Understanding of principles of accounts receivable and fiscal management.
Qualifications and Experience Bachelor's degree, preferred.
Knowledge of medical terminology, preferred.
Two (2) years' previous healthcare business office lead experience, preferred.
Experience with Accounts receivable.
Understanding of CPT (Current Procedural Terminology), ICD9 (International Classification of Diseases, 9th revision) and HCPS) Healthcare Common Procedure Coding System) codes.
Knowledge of new ICD10, preferred.
Working knowledge of the credentialing function, preferred.
Knowledge of CMS, DNV, JCAHO and state regulations.
Knowledge of Medicare, Medicaid, Managed Care, Workman's Compensation and American commercial insurance, preferred.
Job Type:
Full-time Pay:
$26.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday No weekends Ability to commute/relocate:
Merriam, KS 66204:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
1 year (Preferred) Medical terminology:
1 year (Preferred) healthcare business office managment:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Compiles composite reports from individual reports of subordinates required by management.
Determines work procedures, prepares work schedules and expedites workflow.
Assigns duties and examines work for accuracy, neatness and conformance to policies and procedures.
The staffing of the Center is based on a teamwork concept.
Employees may be cross trained in other areas and may be expected to perform duties other than their normal ones as staffing and business needs change.
Supervisory Responsibilities Oversees the daily workflow of the department.
Works directly with Director of Business Office to provide input for performance evaluations.
Responsible for staff performance, staff recruitment, staff retention, and staff development.
Duties and Responsibilities Promotes the mission, vision, and values of the organization.
Demonstrates the ability to direct and coordinate the patient access functions of scheduling, charge collection and reconciliation, registration, cash management and customer service to consistently produce accurate bills which are paid in a timely manner.
Supervises and monitors all functions of the business office and business office personnel.
Assisting with recruiting, hiring, staff retention, performance management and staff development in the Business Office setting.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Effectively utilizes and understands the departmental computer system to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system.
Maintains a current awareness of third-party reimbursement regulations and pre-authorization requirements.
Maintains regulatory requirements, including all state, federal and JCAHO regulations.
Ensure compliance with the financial procedures of the organization.
Responsible for data collection and monitoring activities associated with the credentialing process as well as the maintenance and safe storage of credentialing files.
Maintains daily deposit log.
Fosters a smooth functioning, efficient organization through timely and effective resolution of disputes.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Assist in accounts receivable activities as necessary, such as approving cash quotes, reviewing, approving, or denying write-off requests.
Assure accounts receivable activities are performed efficiently and effectively.
Develops and maintains established policies and procedures for the department and the Center.
Documents concisely, precisely, and accurately on all records or documents as indicated by policy.
Participates in quality assessment activities for the continuous improvement of patient care and Center business.
Develops and maintains an effective working relationship with patients, families, visitors, and staff.
Maintains a cooperative relationship among health care teams and colleagues by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Regular, physical attendance on a predictable basis is essential to the performance of this job.
Maintains confidentiality of patient and Center related business.
Assists in both day-to-day and special projects and performs other duties as assigned.
Knowledge, Skills and Abilities Business acumen and ethical conduct.
Demonstrates the ability to devise more efficient methods and systems for getting the work done in the department; reduces the use of time and effort to an effective minimum; institutes change in techniques and procedures, as necessary.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Continually works to improve supervisory skills.
Actively looking for ways to help people and improve efficiencies.
Understands business implications of decisions.
Must demonstrate creativity and problem solving.
Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions.
Developed interpersonal skills; being able to listen and communicate effectively.
Ability to handle multiple tasks and priorities concurrently.
Trustworthy, accurate work output and organized.
Works well under pressure and within deadlines, attention to detail, and technological skills.
Exceptional written, oral, interpersonal and presentation skills.
Displays the ability to effectively interface with senior management, the board of directors and staff.
Excellent judgment and creative problem-solving skills.
Self-reliant, results oriented.
Energetic, flexible, collaborative, and proactive; a team leader.
Computer skills to include Medical Billing software, Microsoft Excel, Word, and Outlook, preferred.
Ability to respond quickly, physically, and mentally when priorities and/or situation changes.
Understanding of principles of accounts receivable and fiscal management.
Qualifications and Experience Bachelor's degree, preferred.
Knowledge of medical terminology, preferred.
Two (2) years' previous healthcare business office lead experience, preferred.
Experience with Accounts receivable.
Understanding of CPT (Current Procedural Terminology), ICD9 (International Classification of Diseases, 9th revision) and HCPS) Healthcare Common Procedure Coding System) codes.
Knowledge of new ICD10, preferred.
Working knowledge of the credentialing function, preferred.
Knowledge of CMS, DNV, JCAHO and state regulations.
Knowledge of Medicare, Medicaid, Managed Care, Workman's Compensation and American commercial insurance, preferred.
Job Type:
Full-time Pay:
$26.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday No weekends Ability to commute/relocate:
Merriam, KS 66204:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
1 year (Preferred) Medical terminology:
1 year (Preferred) healthcare business office managment:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
