Information Technology Support Specialist
Overland Park, KS Overland Park, KS Full-time Full-time $22.
31 - $27.
89 an hour $22.
31 - $27.
89 an hour The City of Overland Park has a full-time Information Technology Support Specialist position available in the Information Technology Department.
Responsibilities:
Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart phones and peripheral devices to include installing, diagnosing, repairing, maintaining, and upgrading and disposing of computer systems hardware, software, and peripheral devices according to City policy.
Assists in maintaining an adequate spare parts inventory of systems, subsystems, and component parts used in repair work.
Assists in the preparation of equipment replacement and software upgrades or installations.
May interface with vendors, support groups and others in the maintenance, service, implementation, problem-solving of computer-related hardware, software, and/or audio/visual systems.
Uses the Service Management Solution to get work assignments and priorities.
Updates the Service Management Solution to report progress for all work performed.
Answers Help Desk calls as required.
Supports technology at Council and Committee meetings.
Participates in on-call rotation as required.
Requirements:
Associates degree in computer science, or a related field, or an equivalent combination of formal education and work experience.
Must have a valid driver's license and maintain an insurable driving record.
Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply:
must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.
Three years of experience in general maintenance of computer systems and peripheral equipment.
Must also have a working knowledge of PC operating systems, wireless connectivity, digital video recording and office productivity software used by the City or an equivalent level of experience.
No City residency requirement.
Must successfully pass a thorough background check, drug screen, physical exam and essential functions test.
Normal Work Hours:
8:
00 a.
m.
-5:
00 p.
m.
, Mon.
-Fri.
Attendance at evening meetings as required.
Salary Range:
$22.
31 - $27.
89/hour Application Deadline:
Open until filled
Benefits:
Full-time To view the full job description, please go to the City of Overland Park's Job Description page and search by title:
IT Support Specialist.
EO/M/F/D/V EO/M/F/D/V.
Estimated Salary: $20 to $28 per hour based on qualifications.
31 - $27.
89 an hour $22.
31 - $27.
89 an hour The City of Overland Park has a full-time Information Technology Support Specialist position available in the Information Technology Department.
Responsibilities:
Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart phones and peripheral devices to include installing, diagnosing, repairing, maintaining, and upgrading and disposing of computer systems hardware, software, and peripheral devices according to City policy.
Assists in maintaining an adequate spare parts inventory of systems, subsystems, and component parts used in repair work.
Assists in the preparation of equipment replacement and software upgrades or installations.
May interface with vendors, support groups and others in the maintenance, service, implementation, problem-solving of computer-related hardware, software, and/or audio/visual systems.
Uses the Service Management Solution to get work assignments and priorities.
Updates the Service Management Solution to report progress for all work performed.
Answers Help Desk calls as required.
Supports technology at Council and Committee meetings.
Participates in on-call rotation as required.
Requirements:
Associates degree in computer science, or a related field, or an equivalent combination of formal education and work experience.
Must have a valid driver's license and maintain an insurable driving record.
Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply:
must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.
Three years of experience in general maintenance of computer systems and peripheral equipment.
Must also have a working knowledge of PC operating systems, wireless connectivity, digital video recording and office productivity software used by the City or an equivalent level of experience.
No City residency requirement.
Must successfully pass a thorough background check, drug screen, physical exam and essential functions test.
Normal Work Hours:
8:
00 a.
m.
-5:
00 p.
m.
, Mon.
-Fri.
Attendance at evening meetings as required.
Salary Range:
$22.
31 - $27.
89/hour Application Deadline:
Open until filled
Benefits:
Full-time To view the full job description, please go to the City of Overland Park's Job Description page and search by title:
IT Support Specialist.
EO/M/F/D/V EO/M/F/D/V.
Estimated Salary: $20 to $28 per hour based on qualifications.
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